Report Status

This page provides very rough status reports on issues filed through the ISO Whistleblower program. This also provides justification for why some reports were not acted upon. Users who submitted anonymous reports may check the status of their report here.

DateSubjectIssueStatus
30 Oct 2019Certi-WAllegation that claims of accreditation by Latvian body LATEK were false.Verified accreditation by LATEK. CB has wrong link for LATEK website, making confirmation confusing. NO ACTION TAKEN
29 Oct 2019LRQAAllegation of poor oversight of certified client.UNDER INVESTIGATION
15 Oct 2019AQC Middle East FZENew report of conflicts of interestMERGED WITH PRIOR COMPLAINT
10 Oct 2019Aegis Services (Qatar)Allegation of improper relationship with CBs.UNDER INVESTIGATION
8 Oct 2019SGQCAllegation of impropery use of CB logos, fraudulent audits, use of IAS mark.UNDER INVESTIGATION
8 Oct 2019QRS (Dubai)Allegation that CB reduced audit fee without justification while claiming DAC accreditation.UNDER INVESTIGATION
4 Oct 2019BMG Conformity Assessment (India)Approached Oxebridge for improper partnership while using UAF accreditation logoUNDER INVESTIGATION
3 Oct 2019QualityAustriaAllegation that CB has improper relationwhip with consulting firm owned by two of the CB's own staff; CB issued certs to the consulting firm and its clients over a period of 10 years.COMPLAINT FILED
27 Sept 2019LRQAAllegation that CB was offering consulting services alongside certification.Unfounded - services marketed are not deemed "consulting" by IAF or CASCO. NO ACTION TAKEN.
25 Sept 2019Quality AustriaAllegation that CB issued cert to a company using only a Post Office Box.Client company is in Qatar, and use of such boxes is common. NO ACTION TAKEN
25 Sept 2019Bureau Veritas (Dubai)Allegation that CB management and technical manager collude to issue certs to companies in violation of ISO 9001.Insufficient or unverifiable evidence. NO ACTION TAKEN
22 Sept 2019OxebridgeAllegation that Oxebridge ISO reporting tool could be used by CBs to defame other CBsOxebridge process only acts on issues with verifiable evidence.
18 Sept 2019ACM CertAllegation that consultant was reselling CBs services as part of consulting contract.Complaint filed and responded adequately by CB. CLOSED
15 Sept 2019BSIAllegation of improper or inadequate auditing of General Dynamics.Insufficient or unverifiable evidence. NO ACTION TAKEN
14 Sept 2019Guardian Independent Certification (Cambodia)Allegation of improper issuance of certificates, violations of accreditation rulesUNDER INVESTIGATION
12 Sept 2019AFNOR (France)Allegation of improper auditingWas reported as resolved directly between CB and complainant. NO ACTION TAKEN
12 Sept 2019BSIAllegation of improper or inadequate auditing of General Dynamics.Insufficient or unverifiable evidence. NO ACTION TAKEN